This website is operated by Discount Wholesale Tyres (Hemel) Ltd. We take your privacy very seriously therefore we urge to read this policy very carefully because it contains important information about on:
Who we are
Discount Tyres Ltd collect, use and are responsible for certain personal information about you. When we do so we are regulated under the General Data protection Regulations which apply across the European Union (including the United Kingdom) and we are responsible as 'controller' of that personal information for the purposes of those laws.
The personal information we collect and use
If you give us information about another person, you confirm that the other person has appointed you to act on their behalf and agreed that you:
shall consent on their behalf to the processing of their personal data;
shall receive any data protection notices on their behalf; and
shall consent on their behalf to the transfer of their personal data abroad.
How we use your personal information
We collect information about our users for the following purposes:
No information is collected on our website
Who your information may be shared with
We may share your information with:
Law enforcement agencies in connection with any investigation to help prevent unlawful activity
We will not share you personal information with any other 3rd parties.
Whether personal information has to be provided by you, and if so why
No personal information has to be provided by you to us at any time.
How long your personal information will be kept
We will hold your personal information for the following periods:
Name and Address is retained only on our sales invoices for a period of six years.
NO information is passed to any 3rd party
These periods are no longer than necessary in each case.
Reasons we can collect and use your personal information
We rely on the following as the lawful basis on which we collect and use your personal information:
Consequence of our use of your personal information
The consequence to you of our use of your personal information is:
No personal information is collected or stored
Keeping your information secure
We have appropriate security measures in place to prevent personal information from being accidentally lost, or used or accessed in an unauthorised way. We limit access to your personal information to those who have a genuine business need to know it. Those processing your information will do so only in an authorised manner and are subject to a duty of confidentiality.
We will also use technological and organisation measures to keep your information secure. These measures may include the following examples:
No information collected or stored
We also have procedures in place to deal with any suspected data security breach. We will notify you and any applicable regulator of a suspected data security breach where we are legally required to do so.
Indeed, while we will use all reasonable efforts to secure your personal data, in using the site you acknowledge that the use of the internet is not entirely secure and for this reason we cannot guarantee the security or integrity of any personal data that are transferred from you or to you via the internet. If you have any particular concerns about your information, please contact us using the details below.
Transfers of your information out of the EEA
We will not transfer your personal information outside of the EEA at any time.
What rights do you have?
Under the General Data Protection Regulation you have a number of important rights free of charge. In summary, those include rights to:
For further informaiton on each of those rights, including the circumstances in which they apply, see the Guidance from the UK Information Commissioner's Office (ICO) on individual's rights under the General Data Protection Regulations (http://ico.org.uk/for-organisations/guide-to-the-general-data-protection-regulation-gdpr/individual-rights/)
If you would like to exercise any of these rights please:
From time to time we may also have other methods to unsubscribe (opt-out) from any direct marketing including for example, unsubscribe buttons or web links. If such are offered, please note that there may be some period after selecting to unsubscribe in which marketing may still be received while your request is being processed.
How to complain
We hope that we can resolve any query or concern you raise about our use of your information.
The General Data Protection Regulation also gives you right to lodge a complaint with a supervisory authority, in particular in the European Union (or European Economic Area) state where you work, normally live or where any alleged infringement of data protection laws occurred. The supervisory authority in the UK is the Information Commissioner who may be contacted at https://ico.org.uk/concerns/ or telephone: 0303 123 1113.
If you have any questions about this policy or the information we hold about you, please contact us by:
Discount Tyres, 329 London Road, Hemel Hempstead, HP3 9AL
telephone: 01442 251600
Calls will be answered at the following times:
Monday to Friday 9.00am to5.00pm
We may record calls for quality and training purposes.
Our data protection officer is C Lilly.
☆☆☆☆☆ Went into discounts today! As a single women l find garages quite intimidating and also a rip off. From Passed experience has always been one tyre becomes four. Well not here. This place is honest, trustworthy and professional. I was offered coffee on arival and offered different options and also the guy took me to my car to show me too! Even on leaving the guys said if ture pressures become low or if theres anything lm unsure of pop in anytime! These guys are amazing! Me and my children will be safe and l feel comfortable enough to go back whenever theres a problem!!!! I would highly recommend this place great customer service and price!!!!!!!!!!!! Keep up the good work guys!!!!!!!!!!!!!
☆☆☆☆☆ Called then up 8:30am with a puncture repair request, after I managed to hit a kerb, swerving to miss another driver. They had it fixed and I was back on the road by 9:30am. Awesome work!
☆☆☆☆☆ These guys havent won awards for nothing, i felt totaly reasured and was given a few options to keep me safe, had the best wheel alignment ever and was even given a hot drink and tv to watch while i waited. the guys are brilliant and like friends. almost feel like going back just to say hello. i look forward to my next puncture
☆☆☆☆☆ Nothing is never too much for these guys! Always get fantastic service